The Agency Calabasas
23622 Calabasas Rd., Calabasas
- Special Section
A real estate broker for the past 17 years, Gina Michelle and her partner, George Ouzounian, run a high-volume team that specializes in luxury Los Angeles properties with a focus on Calabasas, Hidden Hills, Sherman Oaks and Encino. Gina, an estates director at The Agency, is ranked in the top 1% of brokers nationwide.
What makes your business work?
“Collaboration, relationships and a positive attitude. One of the reasons repeat clients and referrals make up nearly all of my business is my personal attention and compassion for what they are going through. Customer service is all about being their advocate and being a bulldog negotiator when I have to be. In addition, my clients can get what they need whenever they need it because of our team mentality. We deliver the highest level of service and are known for our innovative use of every level of marketing.”
In what ways do you empower other women to succeed in business?
“As team head to some amazing and powerful women, I coach new agents on how to be their best—and I love doing that. I want them to maximize their production by capitalizing on their strengths, educating themselves continually and putting in the work. Going that one step beyond will take you many miles ahead in this career. Our team has been on an upward trajectory for several years, and we plan to keep it going!”
What is the silver lining of the recent pandemic for your business?
“With record-low interest rates, a boom in demand and limited supply, we have worked diligently to maintain record-setting sales even in the most challenging of times. Now more than ever, we are seeing a massive increase in demand in Calabasas, Sherman Oaks and Encino as people relocate from the busier city areas. The Valley is where it’s at right now, and that has been amazing for our team!”
Where do you find your inspiration?
“I am surrounded daily by inspiration—from my coworkers, mentors and mentees, and my husband, who also has been my business partner since I started real estate. Together, we worked and learned the business side by side, and yes, we still actually like each other! I have a rock-solid family that provides me with a continual and strong support system. I am also a special-needs mom, and my children keep me grounded, humble and grateful for each day and every smile.”